Omni Channel
Salesforce.com is adopting the phrase “Omni-Channel Service” as a theme for the upcoming Summer ’15 release of Service Cloud. The evolution of service channels for most contact centers has…
Salesforce.com is adopting the phrase “Omni-Channel Service” as a theme for the upcoming Summer ’15 release of Service Cloud. The evolution of service channels for most contact centers has…
Now you can direct users to a specific logout destination that maintains your own branding experience after they log out of Salesforce. To enable this service follow the path Setup…